Meet ALYA.
One AI, every skill.
ALYA is a single AI you equip with skill packages — chat, voice, admin and marketing. Switch on what your business needs, and ALYA does the work across your tools, around the clock, in your customers' languages.
Built and operated by RT AI Solutions, United Arab Emirates.
Live today in a multi-specialty medical centre in Dubai — answering patient messages on the website and WhatsApp, taking calls on the clinic's own phone line, and booking appointments against the real doctor roster.
Four packages. One AI.
Each package equips ALYA with a different kind of role. Start with the one role that is your biggest bottleneck, or switch on the whole suite.
AI Chat
Every message, on every channel, answered in seconds and booked in.
- One shared inbox
- Quotes your real prices
- Hands over on request
AI Voice
Picks up your phone line, understands the caller, and handles the call.
- Your existing PBX
- Detects the language
- Transfers to a person
AI Admin
Runs the inbox, the diary, the invoices and the chasing behind them.
- Inbox triage
- Invoices and follow-ups
- Meeting actions
AI Marketing
Ships social, email, content and campaigns on a schedule that holds.
- Posts on schedule
- Email sequences
- Reporting that reads
Wherever they contact you, she is already there.
Your customers should not have to learn a new app or dial a new number. ALYA connects to the channels and the phone line you already use.
Which of these matter depends entirely on your business. A clinic's patients message on WhatsApp; a professional firm's clients use the website and the phone; a retailer's customers are in Instagram. We start with the one or two channels your customers already use — not all of them at once, and never by asking your customers to move somewhere new. Discovery is where we work out which those are, and for WhatsApp specifically there are two routes with different trade-offs; we recommend one and explain why.
The ones most often needed in this market — but she is not limited to them. ALYA replies in whichever language the message arrives in, including a message that mixes two in one sentence, and we configure the set your customers actually write in.
One to three weeks to build. Then she keeps getting sharper.
Honest numbers. Integration and learning run together over one to three weeks — she is absorbing your business while we are wiring her into it. The weeks after that are refinement: real conversations surface things no amount of preparation would have found, and each one gets folded in. Anyone promising a finished AI employee by Friday is selling you a demo.
Discovery — a few days
We sit with the people who answer the messages today and pin down the scope: what gets asked, what gets escalated, and the rules nobody has written down. You get a clear scope and a firm quote, not a vague promise.
Build and learn — one to three weeks
These happen together, not in sequence. While we connect WhatsApp, your CRM, your calendar and your phone system, ALYA is absorbing your price list, your services and your policies — and we test her against real questions your team has already answered, so you can see where she is right before she talks to anyone. The range is honest: a website widget can be live in days, while WhatsApp Business verification or a PBX change moves at Meta's and your telecoms provider's pace, not ours. We tell you which you are facing on day one.
Refinement — the following weeks
The part most vendors leave out. Once she is handling real conversations, things surface that no preparation would have found — the way your customers actually phrase a question, the exception that comes up twice a month, the service nobody thought to mention. Each one gets folded into her brief. This is what takes her from correct to genuinely good, and it happens on the calendar of your business, not ours.
Autonomous — running your front line
The end state, and the point of all of it. ALYA operates inside your ecosystem rather than beside it: she reads your live schedule, checks eligibility, writes bookings into your own system, and follows up — taking actions, not just answering questions. She runs on her own within the guardrails you set, absorbs changes to your prices and services without being rebuilt, and escalates by your rules. Your team stops handling volume and starts handling exceptions.
Built to fit how you already work.
Always on
Nights, weekends and public holidays, and the fourth caller while reception is busy with the first three — without overtime or a rota.
Scales without a hiring cycle
Once she is running, taking ten times the volume is a setting, not a project — no recruiting, no onboarding, no overtime. Adding a whole new package is its own short integration, and we will tell you what that costs in time before you commit.
Human in the loop
You set the guardrails. Anything sensitive routes to your team, and anyone who asks for a person gets one.
Plugs into your stack
ALYA works inside the tools you already pay for. No rip-and-replace, no new platform for your staff to learn.
Compliant by design
Consent requested before personal data is collected, in line with the UAE Personal Data Protection Law. Every action logged, including ours.
Honest about limits
She says she does not know and hands over, rather than inventing an answer. A confident wrong answer costs more than a slow one.
What actually changes, package by package.
Not a feature list. The left column is how most businesses run today; the right is what the package is for. Whichever you switch on, the last two rows are true of all of them.
| How it works today | With ALYA | |
|---|---|---|
| AI Chat | Enquiries land on five different apps and are answered on none of them; a scripted bot matches keywords and breaks on a typo | Every channel in one inbox, answered in seconds from your own price list — in whatever language the message arrives in, and handed to your team the moment a person is needed |
| AI Voice | The fourth caller hears a ring tone and hangs up. Voicemail nobody returns, and an enquiry you never knew existed | She answers on the first ring on the phone system you already own, understands the caller, checks live availability and books them in — at 11pm as readily as at 11am |
| AI Admin | The inbox, the diary and the invoices get done late, by whoever happens to have an hour. Chasing payment is nobody's favourite job so it slips | Mail sorted and drafted, the diary managed, invoices raised on schedule and followed up without anyone having to feel awkward about it |
| AI Marketing | Posting stops the week things get busy — which is exactly the week it mattered. The newsletter you keep meaning to write | Social, email and campaigns shipped on a calendar you can see a month ahead, written in your voice rather than a generic one |
| When she does not know | A confident wrong answer, or “Sorry, I didn't understand that” | She says so and hands over with the full history attached. In a service business a confident wrong answer costs far more than a slow one |
| Your data | Pooled on a shared platform belonging to someone else | Your own isolated tenant, on infrastructure we run for you alone — exportable, and never used to train anything |
Meet ALYA.
Send us the twenty questions your team answers most. We will show you exactly how ALYA handles each one — on your prices, your services and your rules, not a generic demo.